This guide walks you through everything you need to get started: official downloads, initializing your device, installing coin applications, securing your recovery phrase, and optional advanced features such as passphrases and developer integrations. Designed for newcomers and experienced users alike, this page is the single location for safe, official setup steps.
Unbox → Download Ledger Live → Initialize device → Write down recovery phrase → Install apps → Test small transaction → Keep backups safe
Ledger devices use a certified secure element to isolate private keys. Even when connected to an internet-enabled device, private keys never leave the hardware. This isolation reduces attack surface and prevents malware on your computer from extracting sensitive secrets.
Ledger supports Bitcoin, Ethereum, and many other blockchains. Use Ledger Live to manage accounts, install the coin-specific apps you need, and confirm transactions directly on the device screen for maximum security.
Ledger regularly publishes firmware updates and improvements. Always update via Ledger Live or the official website to ensure you have the latest security patches and compatibility fixes.
Some operating systems and browsers need a small helper service, connector, or permission to allow Ledger Live (or supported web apps) to access the device. This section explains what the helper does, how to install it safely, and how to fix common connection issues.
The helper (sometimes referred to as a connector, background service, or plugin) is a local, system-level component that allows Ledger Live to communicate with the device over USB, WebUSB, WebHID, or Bluetooth. It only enables the connection — it does not access or store private keys or recovery phrases. The helper listens locally and only accepts connection requests from authorized Ledger applications.
Always download the connector only from Ledger.com/start or the official Ledger downloads page. Verify digital signatures or checksums if you are a power user. Never run binaries from third-party sites or links received via email or chat.
Try the original USB cable and switch ports. Avoid USB hubs. On mobile, ensure OTG is enabled or use an approved adapter.
macOS: allow the helper under System Preferences → Security & Privacy. Windows: try running Ledger Live as Administrator.
If your distro needs rules, the installer typically adds them. After installation: sudo udevadm control --reload-rules && sudo udevadm trigger.
Temporarily disable strict antivirus/sandboxing software during the install if it blocks the helper. Re-enable protections after install and grant explicit allow-listing to the helper if possible.
A comprehensive walkthrough from unboxing to sending and receiving funds. Follow every step carefully — security depends on correct setup and safe storage of your recovery phrase.
Confirm the seal and packaging are intact. If the box shows signs of tampering, contact support instead of proceeding.
Follow the official prompts for your device model and download Ledger Live for your platform. Avoid third-party links.
Run the official installer. Ledger Live handles firmware updates, app management, and account setup. During installation, follow OS prompts and allow the connector/helper if requested.
Plug in the device using the provided cable. Confirm the device screen powers on and shows the Ledger logo. Approve the connection when Ledger Live prompts you.
On the device, follow the on-screen prompts to create or restore a wallet. Choose a PIN that you remember but that others won’t easily guess. PINs protect the device from unauthorized physical use.
Ledger will display a recovery phrase. This is your master backup. Write the words on the supplied recovery sheet. Keep it offline and in a secure place. Consider making two geographically separated copies for redundancy.
Open Ledger Live, go to Manager, install the apps for the coins you intend to use (e.g., Bitcoin, Ethereum), then add accounts to manage them. The device will confirm each operation on its screen.
Before moving large amounts, send a small test transaction to ensure receiving addresses and transaction signing work as expected. Verify addresses on the device screen, not just in the app UI.
Record your recovery phrase in a secure location and update firmware via Ledger Live when official updates appear. Never enter your recovery phrase anywhere except directly on a device when performing a legitimate recovery procedure.
A hardware wallet secures your private keys — but your behavior matters. Use the following recommendations to reduce risk and maintain control.
If you suspect your recovery phrase has been exposed, transfer funds immediately to a new wallet created with a new device and new recovery phrase. If you suspect malware on your computer, use a trusted machine to access Ledger Live or use a fresh OS environment.
Options for power users — passphrases, hidden wallets, developer APIs and integrations. Use advanced features only if you understand the trade-offs and test on testnets first.
Passphrase (BIP39 passphrase) allows creation of hidden wallets derived from the recovery seed plus an additional secret phrase. This provides plausible deniability and an additional security layer, but if you lose the passphrase you permanently lose access to the funds stored in that hidden wallet. Use secure, memorable passphrases or store them with the same care you use for recovery words.
Developers can integrate Ledger using official libraries and transports such as WebHID, WebUSB, USB, or Bluetooth. Always use official documentation and ensure user prompts are clear and verifiable. Test on testnets and ensure never to ask the user for private keys or recovery phrases. Familiarize yourself with recommended security practices and signing flows.
Tip:
# reload udev rules after installing connector/helper
sudo udevadm control --reload-rules && sudo udevadm trigger
Ledger aims to make setup accessible: Ledger Live includes keyboard navigation, and the device UI is intentionally minimal and readable. If you rely on assistive technologies, consult the support center for step-by-step videos and alternative flows.
Official instructions and Ledger Live are available in multiple languages. Choose your country and language at Ledger.com/start for localized guides and support articles.
This page is an illustrative guide. Always follow the official documentation and safety instructions that ship with your device. Ledger is not responsible for losses resulting from failure to follow official security guidance or using unofficial software.
A short checklist to complete before you consider your setup finished, and links to resources to help you along the way.